Learn the basics of human resources personnel management
Human resources and personnel management staff are critical components of any business. They are responsible for liaising with every department in the company and often act as a go-between for employees and employers. Within the company, they fill a unique role that combines both business and personal skills.
From the business perspective, a personnel management professional should be highly organized, detail-oriented and should have strong written and oral communication skills. On top of this, a variety of "soft" skills are necessary in order to be approachable to current and potential employees. These skills include excellent communication, openness, fairness and a general enjoyment of working with people.
Personnel Management Roles and Responsibilities
The types of tasks personnel management staff are responsible for will vary depending on the company, but a sample of possible duties might include:
- Recruiting and interviews. Personnel management professionals are often responsible for crafting job postings, reading resumes and scouting for potential new employees. They will also typically coordinate and participate in interviews.
- Administration. Duties such as payroll, vacation scheduling, benefits administration and other internal company functions will likely be divided between finance, human resources and personnel management staff.
- Employee welfare. Personnel management staff are critical in dealing with employee conflicts, harassment allegations and other employee welfare issues. They are also responsible for monitoring the overall morale and productivity of the company and its employees.
Personnel Management Systems and Software
Personnel management software is a big component in helping personnel management professionals stay on top of their duties. Different systems offer different features, but a good personnel management system should include:
- Customizable templates. Customizable templates allow you to create records with only the data you need.
- Customizable reports. You can create a variety of reports to suit your business needs that run automatically according to your schedule.
- Record keeping. Keep track of and easily modify employee information to keep up-to-date records.
- Robust database. Many personnel management systems come with a robust database that can store years' worth of data, so you can have access as far back as you need it.