VoIP Phone Service

Why VoIP phone?

Broadband phone service, or VoIP (voice over Internet protocol), as it's more commonly known, has changed the way people use phone service. Rather than using traditional landlines, VoIP uses a data network to carry phone calls in digital form. It has far-reaching benefits, such as higher security, greater call-sending efficiency and, of course, a lower cost.

Despite all the benefits, however, there are still some wrinkles in the VoIP phone model that you'll want to consider before making the switch. VoIP is susceptible to power failure and is thought to have a higher rate of lost calls than traditional phone lines. You'll want to weigh these factors against the pros of VoIP before you make your final decision.

Advantages of Using VoIP Services

There are many reasons why VoIP might be a good choice for your business. The biggest advantage is that VoIP combines traditional phone and data packages into one easy-to-manage service. While traditional phone plans charge for features like voicemail, caller ID and call forwarding, many VoIP phone companies will throw these in for free.

Other benefits of switching to VoIP include:

  • Ease of use. Nothing changes in how you make calls when you use VoIP—any hardware changes can be easily handled by an IT services team, so the end user doesn't have to worry about a thing.
  • Full integration. VoIP phone systems can be connected to your IT applications and corporate network to streamline your business processes in ways that traditional phone lines can't.

Choosing a VoIP Phone Service Provider

VoIP is becoming increasingly popular, so there is a growing amount of competition in the market. To take advantage of this, use these tips to not only choose the right VoIP provider, but also get the best deal:

  • Look long-term. While some VoIP packages are enticing in the beginning, they have been known to come with hidden charges and fees down the road. Before you sign up, confirm that your contract is locked down for a reasonable amount of time.
  • Plan for growth. Make sure the company you choose can handle not only your current needs, but also those that might crop up in the future, such as employee growth, increased teleconferencing services, etc.
  • Compare rates. There is still a lot of fluctuation in pricing for VoIP services, so you'll definitely want to shop around for the best deal. Don't be afraid to negotiate, either—many companies are willing to throw in perks at the time of signing.
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