Quality Control

Stay consistent with a quality control system

Consistency is a cornerstone of success, and quality control will ensure consistency. While a business may introduce a fantastic product, it must continue to produce products that perform exactly as expected or else risk penalties; in many cases, those penalties are severe enough to hamper or end the business. Thus, a quality control system is needed to make sure that the company's products or services continue to meet specific requirements without violating budget or safety concerns. Learn the features of a quality control system and the tools that will make it easier to maintain consistency and customer satisfaction.

About Quality Control

Evaluation is the main concern of a quality control department. The quality control manager and their team must be on the lookout for anything that doesn't measure up to the company's standards of quality; this department must be able to stop production if a defect is detected. Once the quality issue has been determined, other relevant departments are alerted to address and fix the problem; quality assurance, for instance, is responsible for improving and stabilizing production, and another team may be in charge of investigating how the defect arose in the first place.

Quality control typically involves the product that is produced, but it can also apply to the people that produce it. This is because the quality of the final product rests on the competence of those responsible for putting it together—a lack of skills, understanding and information can lead to a substandard job. In this sense, quality control can align closely with issues of human resources, though it is not concerned with the alteration of roles or movement of employees into other positions.

How Quality Control Software Can Help

While quality control largely depends on the skills and training of individual inspectors, there are tools that can track and consolidate pertinent information. Traditional quality control tools continue to be useful, not to mention very easy to access—graphs, charts, cause-and-effect diagrams and control charts that are also used in project management can lend clarity and insight to your quality control program. You may want to consider taking a comprehensive course to brush up on these basic methods; online or Web-based courses will allow you to train a group of employees in an efficient and cost-effective manner.

Real-time software is another quality control tool, which you can use to assess operations as they occur, quickly correcting the problem and thus preventing errors that would otherwise lead to defects. Time-saving capabilities are the main advantage to this type of software—the less time it takes you to spot the problem and institute the necessary steps to fix it, the more time you can devote to developing a high-quality, profitable product.

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